Patterson Software Support

Get the most from your software

The entire team at the Patterson Technology Center (PTC) is dedicated to helping you get the most from your software. We strive to resolve issues during the initial call; we also respond promptly to email and chat requests. Our goal is to get answers quickly. 

Contact us in the way that works best for you

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Support you can count on

3,200 contacts per month 

69 seconds average speed to answer 

83% average customer satisfaction rating 

We’re known for world-class customer service

Your needs are as important to us as they are to you. From implementation – including data conversion and training – to troubleshooting, our experts stand ready to assist.  

The PTC is based out of Effingham, Illinois, and the whole group is dedicated to the optimization and success of your practice. 

Our experts are with you throughout the software journey

Our team is highly trained in software implementation, providing you with a smooth, worry-free transition, through data conversions and remote training. We’re your comprehensive contact center, able to assist when and how you prefer, and we pride ourselves on exceptionally high customer satisfaction rates. 

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