ClientEd Client Education with AI-powered Chat

Improve pet health outcomes with better client education

LifeLearn’s ClientEd helps your staff educate pet owners, improving compliance and health outcomes. It includes more than 2,100 veterinarian-approved handouts with more than 400 about animal medications. A chat feature is now included with ClientEd, too.  
Contact us about ClientEd 1.877.422.8838

Find trusted pet health information quickly, when and where you need it

Clean interface, contemporary design

Easy to edit, easy to find new content

Extensive knowledge base

Overview
Testimonials

Ask Eddie, get instant answers  
Ask Eddie, an artificial intelligence powered chat, pulls trusted answers based on knowledge from the ClientEd library. This helps your staff easily source and share information. And you can embed it on your website, so clients can find answers, too.   

Medication handouts  
With more than 400 medication and supplement handouts, practices in New York, California and other states will comply with requirements mandated by law. New handouts are written, reviewed and added as new medications come to market.  

Customize the handouts  
Flexibility is key to the ClientEd handouts. Edit them, write new ones, brand them with your logo or add doctor’s notes before sharing them with clients for personalized patient-focused education.    

Easy access for staff and clients  
ClientEd is accessible to your entire team online and integrates into many commonly used practice management systems. ClientEd can also be added to your website as a client-facing resource to empower pet owners as an active steward for their pet’s best health.    

Increase appointments  
ClientEd’s trusted educational content empowers pet owners to make informed health decisions, resulting in increased appointments. Complementing ClientEd, Ask Eddie tracks owner inquiries on your site, creating opportunities for follow-up and proactive care. 

Hear from your colleagues about LifeLearn ClientEd

“ClientEd makes it easy to zero in on the exact article I’m targeting, and I like the fact that customizing the handouts does not remove the originals. The articles are reader-friendly and easy to email or print for clients. I especially liked the What’s New section – making it easy to keep up with changes, and the User Account section – where I can impose restrictions on editing if I want. Having the option for a small number of accounts, even in a large practice, allows us to save money during these tough economic times. I would definitely recommend ClientEd to other practitioners!”
– Dr. Robin Downing, Founder and Hospital Director at The Downing Center for Animal Pain Management
 
“ClientEd handouts are a huge time saver! They are well written, easy for the practice to use, and clear for our clients to understand. We use the handouts either in response to telephone queries or post-consultation to help explain things to the client. The handouts are particularly useful for behavioral cases, which can be quite multifaceted and complex. Overall, we believe the handouts help improve our client service, build client relations, and ultimately bring clients back through our door! I would certainly recommend ClientEd handouts to other practices.”
– Mollie Chambers, Practice Manager at Anna House Veterinary Clinic
 
“ClientEd handouts make it easy for us to help our clients understand what’s going on with their pets. There is SO much information we can give them and ClientEd makes it incredibly easy to do so. And because it’s integrated into our practice management system, we use it constantly. ClientEd makes it easier for us to do our job and makes us better at our job.”
– Suzi Langer, Marketing Coordinator and Veterinary Assistant at Niles Veterinary Clinic

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Ask Eddie empowers front-end staff

Your team can help clients with their pet health questions using everyday language to Ask Eddie. This improves efficiency and strengthens client trust in your practice as a total partner in pet care. Ask Eddie also helps phrase responses to pet owner questions, craft emails and text messages – it can even write social posts.

Written by veterinary industry experts

Monthly, our veterinary subject matter experts, editorial and biomedical specialists update and publish new ClientEd handouts. We create new handouts based on feedback from those who use our handouts every day.

Client education is quickly accessible

Medication handouts

More than 400 medication handouts that comply with law-mandated consultation requirements.

Customizable

Write new or edit existing handouts or brand handouts with your logo for personalized, patient-focused education.  

Easily accessible

ClientEd is available online, integrates with leading practice management software, and can be embedded into your website, complete with Ask Eddie chat. 

Support decision-making and compliance

ClientEd is a complete client education solution that delivers quality for the pet owner and efficiency for the veterinary team by providing:   

  • Short, clear content written in plain language, free of medical jargon 
  • Related images and illustrations to boost interest and comprehension 
  • The ability to personalize each handout and include special instructions for home care 
  • Options to email, print or share handouts online with your clients 
  • Customization to brand each handout with your hospital’s logo, name and contact details 
  • ​Integration of handouts into your website; includedwith Patterson Website bundles 

 

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