Streamline client communication

Manage client interaction and automate your communication with easy-to-use software that integrates with most veterinary practice management systems. Consolidate, customize and simplify client communication with software you can learn in under two hours.
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Discover the benefits of Vet Hero

Modernize the way you communicate and send texts and respond in real time right from your practice phone number on your computer.

Connect with clients at all the right moments
Streamline check-in and check-out, decrease data input and help take back your team’s work-life balance. Features of this all-in-one veterinary communications software include:
Automated client reminders
Free up staff and decrease no-shows with automated reminders. Communicate with clients based on their communication preference via text, email, postal service or auto-call communications, all from an easy-to-use dashboard.
Online appointment booking
Save front desk time, lower call volume and increase client satisfaction with veterinary online appointment booking. Online booking allows clients to easily select their own appointment slot directly from their desktop, laptop, tablet or phone.
Online forms
Form submissions are easy to manage in the Vet Hero dashboard, streamlining check-in, new clients, boarding, signature collection and refill requests. Vet Hero’s paperless form software simplifies your day-to-day operations and gives clients access to complete your form in advance or on a tablet at the office.
Online bill pay
Vet Hero Pay gives your clients options for contactless payment, 24/7. Clients can make payments easily via tablet or computer while in and around the clinic. Or, for more convenience, you can send clients a text with a link to the online bill, so they can pay from anywhere.
Virtual care is popular and more important than ever. Telemedicine appointments are convenient and safe for your clients; they also increase compliance. A five-minute virtual consultation can end up saving you and your clients hours while opening up a new proven revenue stream for your practice.
Online reviews
Rejuvenate your clinic’s online reputation on Google and Facebook. Vet Hero Automated Reviews make optimizing your digital reputation easy by automatically sending review requests via text and/or email after client appointments.

Two-way texting
Everybody is texting every day. You can, too. The convenience of texting back and forth with your clients reduces the amount of time you need to spend on the phone time. It’s also a good solution to reduce curb-side traffic jams. No app required, just text straight from your Vet Hero dashboard.

Put online appointment booking to work, 24/7

  • Works for you 24/7 – Captures appointments before, during, and after business hours...only when you want.
  • Syncs with your PMS – Displays real-time appointment availability directly from your schedule.
  • Huge time savings for your team and clients – Reduce call volume while allowing your clients to book appointments when and where it’s most convenient for them.
  • Increase office efficiency while growing your business – Delight your staff by helping them save time and increase production.

Revitalize intake with paperless forms

Form builder
  • Simplify day-to-day operations for both staff and clients
  • Build paperless veterinary forms for every need at your practice
  • Enjoy seamless practice management software integration and PDF upload
  • Automate access to digital forms when clients enter your system
  • Collect digital signatures for any form on a tablet or remotely

Meet clients conveniently where they’re at

Vet Hero Telemedicine
  • Conduct virtual appointments with HD video and audio
  • Take notes, screenshots, and record appointments that sync with your PMS
  • Adopt a new, proven revenue center
  • Improve re-check, follow-up and treatment compliance

Convenience, efficiency and profitability

Vet Hero Pay
  • Collect payments more efficiently than ever
  • Reduce bottlenecks at the front desk
  • Boost client experience with simple and convenient online payment
  • Offer payment plans to reduce the stress of pet care on your clients

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