Build your online reputation through positive reviews

Build and maximize the online reputation of your veterinary practice and raise your review rating with Reputation Builder, guaranteed. Send unlimited surveys tailored to each client based on their visit type and post positive feedback on your website. Reputation Builder makes it easier than ever to gather and use client feedback, helping you attract new clients.
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Leverage the power of positive reviews.
More than ever, clients are looking to online reviews before making purchase decisions. With Reputation Builder, you can quickly and easily identify positive client reviews and post them to your website, helping you increase your online reputation and visibility.
Reputation Builder is available as a stand-alone solution or as an add-on to your existing ePET subscription.

Automatically notifies you.
You can set up automatic notifications, so you know whenever new feedback is waiting for review. The practice analytics dashboard updates with real-time data about client feedback. This means you can act fast when you receive feedback and improve your customer service experience.

Automatically directs clients to Google and Yelp.
Reputation Builder automatically directs satisfied clients to online review sites like Google and Yelp to increase your star rating.

“We also use the ePET Surveys to garner feedback from our clients. This helps us identify and fix any problems and helps us advertise as we post many of the comments to our websites.”

Rob Schexnayder, Watertown Animal Hospital

"Reputation Builder, on Google, really increased our presence. We still come up on the top, and as far as ratings – out of all the clinics in town – we have 216 Google ratings.”

– Drew Askew, hospital administrator, Lone Star Animal Hospital

“I think that it’s one of the most valuable tools that we actually have.”

Sara Shoemake, Oregon Trail Veterinary Clinic