Save time and money by automating daily, weekly and monthly tasks. Using reminders is a cost-effective way to increase health service compliance, too.
Health service reminders.
Email, text or both. Sent twice up to 30 days prior to upcoming health schedules and again at 30, 60 and 90 days overdue.
Email, text or both. Sent two days prior to upcoming appointments. Clients can easily confirm with one-click confirmation and your practice will be notified via email.
Newsletters are sent via email and are a timely, cost-effective and efficient method of communication to stay in touch with your clients. Use e-newsletters to introduce new products or services, and share health news and tips. E-newsletters can be personalized using your client’s name and their pet’s name(s), and you can target specific groups of clients based on various patient demographics. Create your own or select from our pre-written templates, which can be used as-is or customized.
TEXT ON DEMAND
Text your clients directly from your computer. Cut down on time spent doing client callbacks and keep your cell phone number private. It’s a simple way to follow up with clients to let them know their pet’s status in a way that doesn’t interrupt a meeting or family time. Let clients know that the surgery went well, that their pet is ready for pickup and more.
CLIENT EDUCATION ARTICLES AND VIDEOS
Our database of client education articles is sorted by canine, feline and equine content and can be easily searched. Articles can also be printed. Our client education videos are high definition, professionally narrated, fully reviewed by our veterinary team and run four to six minutes. You’ll find more than 60 topics, including basics like administering eye meds or hip dysplasia to more complex topics such as extracapsular cruciate repair and intervertebral disc repair in dogs.
DIAGNOSTIC IMAGING ATLAS
No more scrambling for books or sketching out conditions or procedures on a piece of paper. This program will greatly improve your ability to validate your diagnostic findings and explain procedures.
DIA software can be used on exam room computers or tablets. The program not only allows you to educate clients in-hospital, you can also email information home or print images and handouts. Emails sent from DIA will also direct clients to your website.
View metrics for all of your client communications and check on client subscribe and unsubscribe statistics. You can also review your enabled communication types at a glance.
A personal touch that lets clients know you care about their pet. Choose from a wide variety of static or animated e-cards.
SOCIAL MEDIA LIBRARY
Schedule Facebook posts using ePetHealth prewritten posts or your own. Our writers are veterinarians; posts include links to videos, images and articles.
Call us today at 877-422-8838 to learn more about how ePetHealth can support the success of your practice and drive growth!