Veterinary Equipment Repair & Support

Get industry-leading support and repair services

Reassurance from start to finish

From the very beginning, we assist you with installation and implementation of your equipment. Our knowledgeable staff guides you through every step of the installation process. And then, we keep going. If something goes wrong, you can rest assured that we’ll be there to help ­– in person, over the phone, or online.
 
Our extensive support infrastructure has evolved over 140 years of focusing on customer service. We take away the uncertainty of investing by providing you unlimited access to our unmatched repair and support network.

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On-Site Equipment Service and Support
Anesthesia Care and Support Hotline
Vaporizer Service
Small Equipment Repair
On-Site Equipment Service and Support

Expert service from an industry leader

Patterson’s trained and certified service technicians can repair your veterinary equipment (whether purchased through Patterson or not) and schedule routine maintenance – all designed to help you avoid costly downtime and extend the life of your investments. Confidence in your equipment is just another advantage of doing business with Patterson.

Find and contact your local TechEdge team

Get your vet practice back up and running quickly

In most parts of the country, Patterson offers in-practice support through local service technicians – highly trained and certified specifically in the veterinary equipment you use every day. Because Patterson has fulfillment centers and branch offices across the country, our technicians have easy access to parts to expedite repairs.

Protect and maintain your equipment

Patterson Veterinary offers onsite preventative maintenance and repair of centrifuges, microscopes, lights, surgery tables – anything you use for patient procedures. Our technicians are manufacturer-certified, license and bonded. Best of all, we provide a 100% service guarantee on our work. It's the service you need, exactly when you need it, from Patterson Veterinary.

Rely on our expert equipment installation

Our highly trained and certified TechEdge service technicians install most veterinary equipment. Our technicians are well-trained in manufacturer specifications to preserve the integrity of your warranty, and Patterson partners with local contractors, plumbers and electricians to provide end-to-end equipment support.
Anesthesia Care and Support Hotline

We’re your partner for anesthesia equipment maintenance

Patterson doesn’t just provide anesthesia equipment; it provides end-to-end service and support that’s timely and efficient. All work takes place in our state-of-the-art facility and is completed by certified veterinary technicians with backgrounds in anesthesia equipment.

1.866.825.6076

Patterson’s Anesthesia Hotline is the team behind your anesthesia team

Patterson Veterinary’s free Anesthesia Hotline is an expert source for information on the use, care and service of anesthesia systems and monitoring equipment. Available Monday-Friday, 8 a.m.-5 p.m. CT, it’s staffed by certified veterinary technicians with anesthesia system expertise. It’s part of our commitment to support high standards of veterinary care.
Call 866.825.6076
Vaporizer Service

Ensure the safety of your vaporizers

Protect your patients, equipment and practice with Patterson vaporizer maintenance. Each option includes a thorough inspection, replacing components as needed, followed by calibration on our state-of-the-art laser refractometer in our climate-controlled facility. With any service, a vaporizer service and calibration report is provided for your records.

Three options for vaporizer maintenance

Protect your patients, equipment and practice with Patterson vaporizer maintenance. Each option makes it easy to ensure you’re using a well-calibrated, rigorously tested vaporizer you can count on for accurate anesthesia delivery. 

Program details

Vaporizer exchange

Receive a certified, refurbished vaporizer, return your existing one to us in its place. No downtime.

Request exchange

Vaporizer service

Send us your vaporizer we’ll service it and return it to you. Limited downtime.

Request service 

Vaporizer conversion exchange or service

Use our exchange or service programs to have your vaporizer converted to use of a different anesthetic. 

Call to initiate an exchange

7 signs you need vaporizer service

  1. The service-due sticker on the side of the vaporizer says it is past the due date. If the sticker is missing or is too faded to read, contact your Patterson rep. 
  2. Patients are staying just lightly anesthetized or having difficulty staying sedated.  
  3. Patients are too deeply anesthetized.  
  4. You can smell or see the agent leaking from the vaporizer. 
  5. State mandates indicate service is required within a specific timeframe and there is a possibility you’ve exceeded that period.  
  6. Your vaporizer has been out of use for a year. 
  7. The manufacturer’s recommended service interval (typically one year but often two years for Patterson-branded equipment) has been exceeded. If you are unsure of this timeframe, contact your Patterson rep.

Small Equipment Repair

Partner with Patterson’s Care and Repair Center

Let the experts at the Patterson Care and Repair Center in Wisconsin take care of your AccuWave monitor and other small equipment repairs. Our factory-trained technicians and knowledgeable coordinators handle the repair process from start to finish, giving you more time to care for your patients. We honor manufacturer and Patterson product warranties and guarantee your satisfaction.
1.866.825.6076

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