Support

Support Contacts

Patterson Veterinary provides a range of technical support contacts. Choose the method you prefer for direct access to the answers you need.

Questions about your order or about the website? Choose from the following:

Companion Animal and Large Animal: 1-800-225-7911
Equine: 1-800-279-6452

Patterson Technology Center

The Patterson Technology Center (PTC) plays a major role in ensuring that you get the most from your computer-related technologies, including ePetHealth, EquiHealth, DIA, IntraVet, and Vetsource.

Located in Effingham, Ill., the PTC resolves more than 90 percent of support calls during your initial call. If you ever need to contact the PTC, you're assured prompt, professional attention.

  • Expert support options by calling one toll-free number
  • Talk to a person, not an automated system
  • Quick response time

Contact Information

Patterson Technology Center: 1-800-475-5036

DIA Cloud
Phone 888.826.0935
Monday-Thursday: 7:00 a.m. - 7:00 p.m. CST
Friday: 7:00 a.m. - 6:00 p.m.
Get DIA 
Email Customer Service: diasupport@pattersonvet.com
Live Chat: Click Here


ePetHealth | EquiHealth
Phone: 888.826.0935
Monday-Thursday: 7:00 a.m. – 7:00 p.m. CST
Friday: 7:00 a.m. – 6:00 p.m. CST
Email Sales: sales@epethealth.com; sales@equihealth.com
Email Customer Service: customerservice@epethealth.com customerservice@equihealth.com
Live Chat: Click Here


IntraVet
Phone: 1.800.422.8875
Monday-Thursday: 7:00 a.m. – 7:00 p.m. CST
Friday: 7:00 a.m. – 6:00 p.m. CST
Saturday: 8:00 a.m. - Noon CST
Email: support@intravet.com
Live Chat: Click Here


Market Hound
Phone 888.826.0935
Monday-Thursday: 7:00 a.m. - 7:00 p.m. CST
Friday: 7:00 a.m. - 6:00 p.m.
Email Support: support@pvmarkethound
Email Sales: sales@pvmarkethound.com
Live Chat: Click Here


NaVetor
Phone: 833.navetor (628.3867)
Monday-Thursday: 7:00 a.m. - 7:00 p.m. CST
Friday: 7:00 a.m. - 6:00 p.m. CST
After hours support provided at no additional cost
Email: support@navetor.com
Live Chat: Click Here


PattLock
Monday-Thursday: 7:00 a.m. - 7:00 p.m. CST
Friday: 7:00 a.m. - 6:00 p.m. CST
Phone: 800.475.5036
Email: pattlock@pattersoncompanies.com


VetSuccess
Phone: 1.844.345.4357
Monday-Thursday: 7:00 a.m. – 7:00 p.m. CST
Friday: 7:00 a.m. – 6:00 p.m. CST
Email: Vetsuccesshelp@pattersonvet.com


Vet2Pet
Phone: 970.422.3284
Monday-Friday: 8:00 a.m. – 5:00 p.m. MST
Email: info@vet2pet.com


VetSource
Phone: 877.738.8883
Hours: 5:00 a.m. – 6:00 p.m. PST
General Questions: info@vetsource.com
Technical Questions: support@vetsource.com


Anesthesia Technical Support Hotline

For a free consultation with the Patterson Veterinary Technical Support Hotline, call 866-825-6076, Monday - Friday from 8:00 a.m. to 5:00 p.m. CST.

Equipment Support and Preventative Maintenance

Visit our Signature Solutions page for more information on preventative maintenance for equipment, in-practice repair, vaporizer exchange service and dental handpiece repair.