Tags: Cybercrime, cybersecurity, PattLock, Guest Post, Guest Blog, Ingrid Helgeson, Cybersecurity Awareness Month

6 Recommendations to Keep Your Practice Safe from Cybercrime

By Ingrid Helgeson, Chief Operating Officer, DataHEALTH, Inc. 

 

Cybercrimes are one of the biggest threats to your practice. Statistically, small businesses are three times more likely to be hit with an attack than larger companies. In addition, businesses with less than 100 employees are 350% more likely to accidently divulge confidential information by making a cybersecurity mistake. The reason small businesses are a larger cybercrime target is due to lack of training and proper security.

In 2022, the United Veterinary Services Association (UVSA) created cybersecurity recommendations in the aftermath of a ransomware attack that impacted more than 700 animal health care networks globally. Below are 6 recommended ways to help keep your veterinary practice safe from cybercrimes like data breaches, cyber extortion, and financial theft.

 

1. Cybersecurity Awareness Training for All Staff

Implement a training program for your office staff regarding cybercrime threats and how your system can become infected. Regularly schedule employee training every 4 to 6 months because new threats continue to evolve and reviewing prevention tips is imperative. The Federal Trade Commission is an excellent resource for cybersecurity awareness, training, and provides free educational materials at https://www.ftc.gov/business-guidance/small-businesses/cybersecurity.

 

2. Backup your data multiple ways

Your data is your livelihood. If you are ever infected with ransomware, secure backups are crucial in saving you from having to pay money to a cyber-threat actor. Daily backup procedures should include:

  • Automatic backup to a reputable cloud backup provider and also to a local, on-site hard-drive,
  • Encryption with 256-bit AES during backup transmission and storage,
  • Keeping a minimum of 30 previous days of backups, and for files that never or rarely change, a new backup should not overwrite the previous backup, and
  • Routine monitoring of backup logs for errors.

Patterson’s cloud backup service, PattLock, offers the security and reliability needed to effectively backup data offsite and locally, and provides customers with backup support from correcting any errors to helping with the data restore process. PattLock has recovered millions of files for customers impacted by ransomware.

Sign up for a PattLock by October 31, 2022, and get 25% off your subscription with promo code PATTLOCK25.

 

3. Multi-Factor Authentication (MFA)

More and more businesses are turning to multi-factor authentication (aka two factor authentication or 2FA) to increase cybersecurity. MFA should be used to access areas of your network with sensitive information. MFA is an added step after logging in with your password such as a temporary code on a smartphone, an automated phone call, or a key that’s inserted into a computer. By utilizing MFA, you are significantly less likely to be hacked. Look for a reliable MFA company such as Duo, which is easy and secure to use.

 

4. Use strong passwords

One of the easiest, but often overlooked security enhancements is creating a strong password and updating it at least every 6 months. A strong password should consist of at least 12 characters with a mix of numbers, symbols, uppercase and lowercase letters. Don’t reuse passwords and never share them on the phone, in texts, or by email. Minimize numerous unsuccessful log-in attempts to limit password-guessing attacks. Store passwords securely and consider using a password manager such as LastPass, which securely stores, generates, and manages passwords for your local applications and online services.

 

5. Always keep software up-to-date

Always keep your operating system, software, and firmware up-to-date. This also includes apps and web browsers. A similar term you may hear instead of update is, “software patch”, which means a program is requiring a modification to improve its security, performance, or other feature. Set updates to occur automatically on your computers.

 

6. Secure your network and use antivirus software

Firewalls, antivirus, antimalware, and anti-exploit security programs should always stay up-to-date and schedule scans to occur automatically. Hide your Wi-Fi network, password protect your router, and use a Virtual Private Network (VPN) for employees working remotely. It’s time to invest in next-generation antivirus protection, the latest technology in fighting cybercrime with an advanced level of endpoint security protection. This type of antivirus protection prevents all types of attacks, both known and unknown through monitoring, responding to attacker tactics, techniques, and procedures. SentinelOne is a well-known next-generation antivirus protection company, trusted by many.

 

Gambling with your cybersecurity is not worth the risk. Ensuring these security measures are implemented now, can prevent a costly cybercrime in your future.

 

Sources

Edward Segal, “Small Businesses are More Frequent Targets of Cyberattacks than Larger Companies: New Report”, Forbes, March 16, 2022, Small Businesses Are More Frequent Targets Of Cyberattacks Than Larger Companies: New Report (forbes.com).

United Veterinary Services Association, “USVA Member Cyber Security FAQ and Best Practice”, Accessed October 7, 2022, UVSA Member Cyber Security FAQ & Best Practices - United Veterinary Services Association.

 

About the Author

Ingrid Helgeson is the Chief Operating Officer for DataHEALTH, Inc., a cloud services provider. In this role, Ingrid oversees the intersections of all company departments including customer service and technical support. With more than a decade of experience in regulatory compliance, Ingrid also serves as DataHEALTH’s HIPAA Security Officer.