Veterinary Technology Solutions - Communications
Better client communication meets easy to use.
Like you, your clients are busy and consistent communication such as after visit care tips and reminders on meds and appointments can help your clients see you as a trusted partner in the health of their pet. And, through our automated solutions, we’ll partner with you to make it easy for you to communicate to clients via email, text or push notifications.
Your communication solutions are just a click away.
A Patterson exclusive, ePetHealth enables you to set up consistent and automatic client communications such as health service reminder emails, text messages and postcards, appointment reminder text messages and emails and post-appointment thank you emails.
With DIA, you can educate your clients with thousands of images, all in one cloud. Radiographs, animations, videos and more. You don’t need to grab scratch paper and a pencil to draw out your recommendations. Just grab your mouse! DIA is a Patterson exclusive.
Market Hound, the first truly automated marketing for the lifetime of your patient, automatically pulls, compares and communicates data that matters to your clients. The information is tailored to specific breeds of dogs and cats, enriching client knowledge and understanding of their pet throughout their pet’s life. This ensures a steady flow of education to your clients and a steady stream of client activity for you.
Get your own practice-branded app. We build it for you! With Vet2Pet, our app is your app, branded for you and ready to send push notifications, appointment requests, healthcare reminders and more. Everyone is on their phones throughout the day now. Your own app makes it easy to communicate with clients wherever they are.
We partner with Vetsource – an online pharmacy – so you can offer clients an easy way to get their pet’s food and prescriptions delivered right to their home. The Vetsource pharmacy lets you offer a wide range of diets and medications without the high cost of keeping them on hand.
There is no elevator to success. You have to take the stairs, one step at a time. And, that’s just what Dr. Stacee Santi, Vet2Pet app creator did. Hear how she went from veterinarian to CEO of a tech company.
Stop the presses! Did you know you can save time on reminder postcards?
The process of manually sending health service reminder postcards gobbles up staff time. With ePetHealth, you can “set it and forget it” so health service reminders go out exactly when and to whom they need to without any effort from your team. This saves staff time searching who’s due, printing cards, tearing them apart and adding postage to each card – saving money on staff time and printer wear and tear.
A little technology can have a big impact on your practice.
Starting to engineer a communication ecosystem now will lead to greater efficiency and opportunities in the future. Learn how one small shift in a routine question can help you start to build your best client communication system – one built with a solid foundation that can improve upon itself year afer year.
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Communication and customer service course
The team is the face of every veterinary practice. Their ability to create positive client experiences has a lasting effect on the reputation and success of the practice. Every team member should understand how their role in communication and service impacts a client’s experience. This course offers tips and techniques to effectively communicate with clients both during and after the visit – empowering your team to make a positive impact in the delivery of veterinary care.
Patterson Veterinary Technology Solutions that are right for you or call 877-422-8838.