Event Title:
Patterson Veterinary University - Communication & Service
Event Start Date:
12/11/2018 07:30 AM
Event End Date:
12/11/2018 05:00 PM
Country:
US
State:
OR
City:
Eugene
Address:
333 Oakway Road
Type:
Patterson Veterinary University
Patterson Veterinary University - Communication & Service
Event Details:

The most powerful change opportunity happens when everyone in the

practice is inspired by the same message. This one-day course is taught

on two consecutive days so you can send half your team one day and half

the other.

• Learn the importance of communication and service as diff erentiators

• Develop communication skills that advance team and client relationships

• Develop a plan to serve clients at each phase of the cycle of service

• Learn to strengthen the client-hospital bond with every client interaction

• Learn how to impact a client’s perception of value

• Become more comfortable handling client objections or complaints

• Put the PVU exclusive tools provided to work in your practice