Event Title:
Patterson Veterinary University - Communication & Customer Service
Event Start Date:
10/24/2017 07:30 AM
Event End Date:
10/25/2017 05:00 PM
Country:
US
State:
TX
City:
Southlake
Address:
405 S. Nolen Drive
Type:
Patterson Veterinary University
Patterson Veterinary University - Communication & Customer Service
Event Details:

• Learn the importance of communication and customer service as a differentiator
• Communication skills that help team members focus on enhancing
client experience
• A plan to serve clients at each phase of the cycle of service
• Strengthening the client-hospital bond with every client interaction
• Understanding and increasing a client’s perception of value
• Handling client objections or complaints
• Putting the PVU exclusive tools provided to work in your practice