Local Support

Contact your local team for orders and local support

Orders
Want to place an order or check on the status of an order? Questions about pricing? Contact customer service at your local branch.
 
Local sales support
Have a product or service-related question? Contact your local sales rep.
 
Local technical support
Contact local technical service for help with warranty requirements, equipment installation, repair or preventive maintenance.
 

Anesthesia Support

Count on us for anesthesia equipment maintenance

The Patterson Veterinary Technical Support Hotline is your one source for information on the use, care and service of anesthesia and monitoring equipment. Call us to request maintenance on your vaporizer and receive a vaporizer in exchange.
Website Support

Get help from the Patterson Technology Center with questions related to our website

Something not working on our website? Need help logging in?

Chat with an expert
Software & Technology Support

Reach out to the Patterson Technology Center for questions about digital solutions

From implementation­­­­­­­­­­­ – including data conversion and training – to trouble-shooting, our experts are ready to help you. If you need assistance with a software application, please refer to the contact information that is specific to your software, further below.

Software support

IntraVet
ePet
EquiHealth
DIA Cloud
Vetsource Data & Insights
Vetsource Client Engagement
VetSource Prescription Management
Market Hound
NaVetor
PattLock
Equipment Repair

Rely on Patterson when you need it fixed

Patterson service technicians are trained and certified to keep your practice running at peak performance. We offer both local service, for on-site repairs, and a National Repair Center that handles small equipment.
 
In most parts of the country, we offer local, in-practice support through our service technicians who are highly trained and certified specifically in the veterinary equipment you use every day.
 
Factory-trained technicians at our National Repair Center repair AccuWave monitors, Q Core IV pumps and other small equipment that is vital to your thriving practice.
 
Contact us to schedule onsite repairs or arrange for small equipment repair.
Financial Shared Services

Get help with payments and account updates

Want to make a payment?
Questions about previous payments and invoices?
Need to update account name or address?

Read frequently asked questions & answers
Read FAQs
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